The Coast removalist your senior agents refer to — without thinking twice.
"I refer the removalist who makes me look good. Make my client cry happy tears at the new house, and I'll refer you 30 times this year."
Senior Coast agents refer 8–25 moves a year. We know the cost of a botched move on your reputation — one disaster and you stop referring forever. Acorn's job is to never be that disaster. Below is what we offer Coast and Sydney agents who include us in their trusted-vendor list.
What you get when you refer Acorn
- →Agent-direct mobile. Direct line to the team. Not the main line. Stored in your phone as "Acorn — the team".
- →2-hour quote promise. Any agent-referred enquiry — fixed written quote within 2 hours, guaranteed. SMS auto-reply within 5 minutes.
- →White-glove for premium clients. Flag the VIP, we know. Branded uniforms, clean trucks, the team personally on-site for the move.
- →Hand-written thank-you card. After every referred move closes. Within 7 days. Not forgotten.
- →Quarterly thank-you. Bottle of wine, donut box, or coffee voucher for top referrers. Birthdays + Christmas remembered.
- →Reciprocal referrals. When our customers ask for an agent recommendation in your patch, we refer back.
The first conversation — five minutes, donut box, no pitch
If you'd like to add us to your trusted-vendor list, the easiest way is a 5-minute drop-in. Bring nothing — we'll bring the donuts. We'll leave you with two cards (the team's mobile) and the 2-hour quote promise in writing.
The Lake Munmorah depot hosts a quarterly morning tea for the Coast / Sydney agents we work with. Tour the trucks, meet the team, meet the storage facility, swap referrals. Next one is being scheduled — drop us a line if you'd like an invite.
Agent FAQs
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How fast can you turn around an agent-referred quote?
Within 2 hours, guaranteed in writing. For senior referring agents this drops to 60 minutes during business hours. Auto-SMS within 5 minutes confirming we got the enquiry.
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Do I get a direct mobile, or a 1300 number?
Direct mobile to Acorn. Stored in your phone as "Acorn — the team". No queue, no switchboard.
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What does Acorn do for VIP / A-list clients you refer?
White-glove service. Branded uniforms, clean trucks, the project lead is the team personally. We treat your A-list referrals like our A-list clients — your reputation is on the line, and we know it.
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Do you do the thank-you card?
Yes — every referred move gets a hand-written thank-you card to the agent (Handwrytten) within 7 days of the move closing. Not forgotten.
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Can we do reciprocal referrals?
Yes. If our customers ask for an agent recommendation in your patch, we refer back. Specifically helpful for downsizers and Sydney → Coast sea-changers who haven't locked in an agent yet.
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Can I tour the Lake Munmorah depot?
Yes. The quarterly agents' morning tea at the depot is the easiest way — meet the team and the team, see the trucks, see the storage facility. Drop us a line.
